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SMS NOTIFICATIONS

Shopify SMS Notifications

Forms email you. By the time you check, the lead is cold. Dash Dolphin texts your phone in 5 seconds.

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See setup steps
THE 5-MINUTE PROBLEM

Shopify forms email you. That's why leads go cold.

Calling a new lead within 5 minutes is the difference between closing 9 out of 10 and closing 1 out of 100. Email makes 5 minutes nearly impossible. A text in 5 seconds makes it routine. The email is what your form sends now. The text is what we send instead.

Dash Dolphin Text

11:47
Today 11:47 AM

Dash Dolphin

New inquiry. Sarah Chen, 1408 Oakridge Ln. Hot water heater burst, water on basement floor. Wants someone tonight, will pay extra for after-hours.

Tap to call: (501) 531-4982

We don't text the whole form. We summarize the request and send only the details your team needs to call back in 5 seconds.

HOW IT WORKS

From form submit to phone, in 5 seconds.

➡️

The path

Shopify sends its notification email. Dash Dolphin reads it, parses the lead, and texts your team. No add-on, no plugin, no webhook.

⚡

The 5-second SLA

From form submit to phone vibration in 5 seconds, end to end. Not the full form — just the name, phone, address, and what they need so your team can call back fast.

🔌

The setup

One field. Paste your Dash Dolphin inbox into the Shopify notification recipient. Save. Connected.

WHAT YOU GET

What comes with your Shopify connection

📝

Smart summary

We pull the lead’s name, phone, address, and service need out of your form fields and put them on top of the text. The dispatcher reads it in 3 seconds.

👥

Multi-user

Route alerts to multiple team members at once. Owner, dispatcher, on-call tech, anyone you want notified.

📅

Scheduling

Set business hours per team member. After-hours leads still come in, just not as 3 AM text messages.

🎯

Text routing

Different forms can go to different people. Service request to dispatch, quote request to sales, callback request to the owner.

🛡️

Spam filter

We catch bot submissions before they hit your phone. Real leads through, junk filtered. Spam doesn’t count toward your monthly total.

🔍

Inquiry history

Every text alert is saved in your dashboard. Search by name, phone, or date. Nothing falls through the cracks.

Solo

For owner-operators

One owner, one phone, every lead.

$29 / month
Billed monthly
Start 14-day trial
  • 50 text alerts per month
  • Unlimited website forms connected
  • 1 form type
  • 1 phone number recipient
  • Smart inquiry summaries
  • Spam and bot filtering
  • Silent hours scheduling
  • Inquiry history and search
Crew · Most popular

For small teams

Route the right lead to the right person.

$49 / month
Billed monthly
Start 14-day trial
  • 250 text alerts per month (then $0.35 each)
  • Up to 20 form types
  • Up to 20 phone numbers
  • Form-to-team routing rules
  • Multi-user dashboard access
  • Everything in Solo
  • Priority support
Fleet

For multi-location ops

When the inbox is the bottleneck.

$149 / month
Billed monthly
Start 14-day trial
  • 1,000 text alerts per month (then $0.25 each)
  • Unlimited form types
  • Unlimited phone numbers
  • Per-location and per-division routing
  • Manager dashboard
  • Everything in Crew
  • Priority support

14-day free trial · 15 test alerts to try it out · 60-day money-back guarantee.

Only real text alerts during your scheduled hours count. Spam, bots, and out-of-schedule submissions don't count toward your monthly total.

“We were closing maybe 1 or 2 out of 100 form requests. Now we’re closing 9.5 out of 10.”

Tristan, Mile High Garage Door Specialists, Colorado

FREQUENTLY ASKED

Common questions

Yes. Shopify sends a notification email when someone submits the contact form on your store. Route that notification email to your Dash Dolphin inbox and you will get an SMS in 5 seconds with the customer’s name, message, and contact details. Note that Dash Dolphin works with contact and inquiry form notifications, not order notifications.
By default, Shopify sends contact form submissions to the store owner’s email address set in your Shopify admin under Settings, then Store Details. You can either change that email to your Dash Dolphin inbox address, or use a Shopify app or email forwarding rule to copy those notifications to Dash Dolphin while keeping your own email.
Dash Dolphin is designed to receive notification emails for inbound service or inquiry requests, not transactional order emails. If you keep your Dash Dolphin inbox address as the recipient for contact form notifications only and use your regular business email for orders, the two streams will not interfere.
No. Dash Dolphin has no connection to your Shopify store, no API access, and no ability to read customer records or purchase data. It reads only the notification email that Shopify sends for contact form submissions.
Service-based Shopify stores often use a contact form for quote requests or appointment inquiries. For each inquiry form submission, Dash Dolphin will send you an SMS in 5 seconds so you can follow up before the potential customer books elsewhere. That immediate follow-up is especially valuable for service businesses with same-day availability.
Yes. The default Shopify contact form collects name, email, phone (if you add that field), and message. Those fields are enough for Dash Dolphin to generate a clear SMS summary. If you need a more detailed form you can use a third-party Shopify form app that also sends notification emails.
Yes, there is a 14-day free trial. For Shopify store owners who use their store as a service booking hub, the trial is a low-risk way to see whether faster follow-up on contact form submissions increases your bookings.
If your booking app sends a notification email when an inquiry or booking request is made, and that email is routed to your Dash Dolphin inbox, it will work. The key is whether the booking app sends a notification email versus relying entirely on in-app notifications. Check the app’s notification settings to confirm.

Your next customer is filling out your form right now.

The only question is whether you’ll know in 5 seconds, or 5 hours.

Start 14-day trial
See setup steps

14-day free trial. 60 day money-back guarantee