The 5-Minute Callback Playbook for Service Businesses

Closing 9.5 out of 10 form submissions requires calling back inside of 5 minutes. To hit that, the alert has to reach the closer in 5 seconds. The playbook: get the lead as a text in 5 seconds, dial inside 5 minutes, use a two-sentence opener, no voicemails, follow up with a text if no pickup.