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SMS NOTIFICATIONS

Custom HTML Forms SMS Notifications

Forms email you. By the time you check, the lead is cold. Dash Dolphin texts your phone in 5 seconds.

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See setup steps
THE 5-MINUTE PROBLEM

Custom HTML Forms forms email you. That's why leads go cold.

Calling a new lead within 5 minutes is the difference between closing 9 out of 10 and closing 1 out of 100. Email makes 5 minutes nearly impossible. A text in 5 seconds makes it routine. The email is what your form sends now. The text is what we send instead.

Dash Dolphin Text

11:47
Today 11:47 AM

Dash Dolphin

New inquiry. Sarah Chen, 1408 Oakridge Ln. Hot water heater burst, water on basement floor. Wants someone tonight, will pay extra for after-hours.

Tap to call: (501) 531-4982

We don't text the whole form. We summarize the request and send only the details your team needs to call back in 5 seconds.

HOW IT WORKS

From form submit to phone, in 5 seconds.

➡️

The path

Custom HTML Forms sends its notification email. Dash Dolphin reads it, parses the lead, and texts your team. No add-on, no plugin, no webhook.

⚡

The 5-second SLA

From form submit to phone vibration in 5 seconds, end to end. Not the full form — just the name, phone, address, and what they need so your team can call back fast.

🔌

The setup

One field. Paste your Dash Dolphin inbox into the Custom HTML Forms notification recipient. Save. Connected.

WHAT YOU GET

What comes with your Custom HTML Forms connection

📝

Smart summary

We pull the lead’s name, phone, address, and service need out of your form fields and put them on top of the text. The dispatcher reads it in 3 seconds.

👥

Multi-user

Route alerts to multiple team members at once. Owner, dispatcher, on-call tech, anyone you want notified.

📅

Scheduling

Set business hours per team member. After-hours leads still come in, just not as 3 AM text messages.

🎯

Text routing

Different forms can go to different people. Service request to dispatch, quote request to sales, callback request to the owner.

🛡️

Spam filter

We catch bot submissions before they hit your phone. Real leads through, junk filtered. Spam doesn’t count toward your monthly total.

🔍

Inquiry history

Every text alert is saved in your dashboard. Search by name, phone, or date. Nothing falls through the cracks.

Solo

For owner-operators

One owner, one phone, every lead.

$29 / month
Billed monthly
Start 14-day trial
  • 50 text alerts per month
  • Unlimited website forms connected
  • 1 form type
  • 1 phone number recipient
  • Smart inquiry summaries
  • Spam and bot filtering
  • Silent hours scheduling
  • Inquiry history and search
Crew · Most popular

For small teams

Route the right lead to the right person.

$49 / month
Billed monthly
Start 14-day trial
  • 250 text alerts per month (then $0.35 each)
  • Up to 20 form types
  • Up to 20 phone numbers
  • Form-to-team routing rules
  • Multi-user dashboard access
  • Everything in Solo
  • Priority support
Fleet

For multi-location ops

When the inbox is the bottleneck.

$149 / month
Billed monthly
Start 14-day trial
  • 1,000 text alerts per month (then $0.25 each)
  • Unlimited form types
  • Unlimited phone numbers
  • Per-location and per-division routing
  • Manager dashboard
  • Everything in Crew
  • Priority support

14-day free trial · 15 test alerts to try it out · 60-day money-back guarantee.

Only real text alerts during your scheduled hours count. Spam, bots, and out-of-schedule submissions don't count toward your monthly total.

“We were closing maybe 1 or 2 out of 100 form requests. Now we’re closing 9.5 out of 10.”

Tristan, Mile High Garage Door Specialists, Colorado

FREQUENTLY ASKED

Common questions

Yes, as long as your custom form sends a notification email when someone submits. The form’s backend, whether PHP, a serverless function, or a third-party email service, just needs to send that notification to your Dash Dolphin inbox address, and you will get an SMS in 5 seconds with a summary of the submission.
In your form’s server-side script or email handler, update the “To” address of the notification email to your Dash Dolphin inbox address. If your form uses a service like SendGrid, Mailgun, or SMTP, the change is made in the email sending function. No changes to your HTML or frontend are needed.
Once your backend sends the notification email, Dash Dolphin delivers the SMS in 5 seconds. The only variable is how quickly your server or email service dispatches the outbound email. If you are using a reliable transactional email service the end-to-end time is typically under 15 seconds from form submit to SMS.
Dash Dolphin reads the notification email to generate the SMS summary and then the email is processed. It does not build a customer database or expose form data through any external interface. For compliance requirements specific to your business, review Dash Dolphin’s privacy policy directly.
Dash Dolphin parses the notification email body to extract key details and compose a short summary. Custom field names are handled based on their label text and content. If your notification email includes clear labels (for example “Service needed:” or “Customer phone:”), the summary will be accurate. Very minimal or unlabeled emails may produce a shorter summary.
Dash Dolphin works best with plain-text or lightly formatted HTML notification emails that list the field names and values. If your email template is heavily designed with minimal text content, the summary quality may be reduced. Running a test submission and checking the resulting SMS is the best way to confirm everything looks right before you go live.
Yes. The 14-day free trial lets you connect your custom form’s notification email and process real submissions to verify the setup works as expected.
Yes. Any system that sends a standard notification email on a form submission or lead event can feed Dash Dolphin. If your custom CRM sends an email to your inbox when a new job request arrives, routing that email to Dash Dolphin will get you an SMS in 5 seconds for each one.

Your next customer is filling out your form right now.

The only question is whether you’ll know in 5 seconds, or 5 hours.

Start 14-day trial
See setup steps

14-day free trial. 60 day money-back guarantee