Shopify SMS Notifications

Yes. Shopify sends a notification email when someone submits the contact form on your store. Route that notification email to your Dash Dolphin inbox and you will get an SMS in 5 seconds with the customer’s name, message, and contact details. Note that Dash Dolphin works with contact and inquiry form notifications, not order notifications.

By default, Shopify sends contact form submissions to the store owner’s email address set in your Shopify admin under Settings, then Store Details. You can either change that email to your Dash Dolphin inbox address, or use a Shopify app or email forwarding rule to copy those notifications to Dash Dolphin while keeping your own email.

Dash Dolphin is designed to receive notification emails for inbound service or inquiry requests, not transactional order emails. If you keep your Dash Dolphin inbox address as the recipient for contact form notifications only and use your regular business email for orders, the two streams will not interfere.

No. Dash Dolphin has no connection to your Shopify store, no API access, and no ability to read customer records or purchase data. It reads only the notification email that Shopify sends for contact form submissions.

Service-based Shopify stores often use a contact form for quote requests or appointment inquiries. For each inquiry form submission, Dash Dolphin will send you an SMS in 5 seconds so you can follow up before the potential customer books elsewhere. That immediate follow-up is especially valuable for service businesses with same-day availability.

Yes. The default Shopify contact form collects name, email, phone (if you add that field), and message. Those fields are enough for Dash Dolphin to generate a clear SMS summary. If you need a more detailed form you can use a third-party Shopify form app that also sends notification emails.

Yes, there is a 14-day free trial. For Shopify store owners who use their store as a service booking hub, the trial is a low-risk way to see whether faster follow-up on contact form submissions increases your bookings.

If your booking app sends a notification email when an inquiry or booking request is made, and that email is routed to your Dash Dolphin inbox, it will work. The key is whether the booking app sends a notification email versus relying entirely on in-app notifications. Check the app’s notification settings to confirm.