SMS NOTIFICATIONS

WooCommerce SMS Notifications

Forms email you. By the time you check, the lead is cold. Dash Dolphin texts your phone in 5 seconds.

THE 5-MINUTE PROBLEM

WooCommerce forms email you. That's why leads go cold.

Calling a new lead within 5 minutes is the difference between closing 9 out of 10 and closing 1 out of 100. Email makes 5 minutes nearly impossible. A text in 5 seconds makes it routine. The email is what your form sends now. The text is what we send instead.

Dash Dolphin Text

11:47
Today 11:47 AM

Dash Dolphin

New inquiry. Sarah Chen, 1408 Oakridge Ln. Hot water heater burst, water on basement floor. Wants someone tonight, will pay extra for after-hours.

Tap to call: (501) 531-4982

We don't text the whole form. We summarize the request and send only the details your team needs to call back in 5 seconds.

HOW IT WORKS

From form submit to phone, in 5 seconds.

➡️

The path

WooCommerce sends its notification email. Dash Dolphin reads it, parses the lead, and texts your team. No add-on, no plugin, no webhook.

The 5-second SLA

From form submit to phone vibration in 5 seconds, end to end. Not the full form — just the name, phone, address, and what they need so your team can call back fast.

🔌

The setup

One field. Paste your Dash Dolphin inbox into the WooCommerce notification recipient. Save. Connected.

WHAT YOU GET

What comes with your WooCommerce connection

📝

Smart summary

We pull the lead’s name, phone, address, and service need out of your form fields and put them on top of the text. The dispatcher reads it in 3 seconds.

👥

Multi-user

Route alerts to multiple team members at once. Owner, dispatcher, on-call tech, anyone you want notified.

📅

Scheduling

Set business hours per team member. After-hours leads still come in, just not as 3 AM text messages.

🎯

Text routing

Different forms can go to different people. Service request to dispatch, quote request to sales, callback request to the owner.

🛡️

Spam filter

We catch bot submissions before they hit your phone. Real leads through, junk filtered. Spam doesn’t count toward your monthly total.

🔍

Inquiry history

Every text alert is saved in your dashboard. Search by name, phone, or date. Nothing falls through the cracks.

Solo

For owner-operators

One owner, one phone, every lead.

$29 / month
Billed monthly
Start 14-day trial
  • 50 text alerts per month
  • Unlimited website forms connected
  • 1 form type
  • 1 phone number recipient
  • Smart inquiry summaries
  • Spam and bot filtering
  • Silent hours scheduling
  • Inquiry history and search
Fleet

For multi-location ops

When the inbox is the bottleneck.

$149 / month
Billed monthly
Start 14-day trial
  • 1,000 text alerts per month (then $0.25 each)
  • Unlimited form types
  • Unlimited phone numbers
  • Per-location and per-division routing
  • Manager dashboard
  • Everything in Crew
  • Priority support

14-day free trial · 15 test alerts to try it out · 60-day money-back guarantee.

Only real text alerts during your scheduled hours count. Spam, bots, and out-of-schedule submissions don't count toward your monthly total.

“We were closing maybe 1 or 2 out of 100 form requests. Now we’re closing 9.5 out of 10.”

Tristan, Mile High Garage Door Specialists, Colorado

FREQUENTLY ASKED

Common questions

Yes. WooCommerce sends a New Order notification email to whatever address you configure in WooCommerce > Settings > Emails. Point that recipient address to your Dash Dolphin inbox and you will get a text within 5 seconds of the order being placed. Each WooCommerce email type can have a different recipient, so you can route new orders one place and contact form leads another.

Both. Order notifications, inquiry forms, contact forms, and any third party form plugin that sends an email on submission can be routed to Dash Dolphin. Most WooCommerce stores use a forms plugin like Contact Form 7, WPForms, or Gravity Forms for inquiries. Each form can have its own Dash Dolphin connection with its own routing and schedule.

Any of them. New order, cancelled order, failed order, customer note, refund issued, and any custom WooCommerce email. Each notification has its own recipient field in WooCommerce > Settings > Emails, so you can route each one to a different team member or skip the ones that should not page anyone.

Yes by default, but you can filter. Dash Dolphin lets you set a minimum order value, ignore specific products or categories, or route high value orders to a different number. If you only want a text on orders over $500, on wholesale orders, or on first time customer orders, that is configurable per connection.

No. Dash Dolphin has no API connection to WooCommerce, no access to your store database, and no ability to read customer records or order history. It reads only the notification emails that WooCommerce sends you, the same content you would see if you opened that email yourself.

Especially helpful. Service based WooCommerce stores (cleaning, HVAC quotes, lawn care subscriptions, etc.) rely on fast first contact to close. A text in 5 seconds when a service booking comes in beats waiting for someone to check email and lets you confirm the appointment before the customer keeps shopping.

Any add on that sends a notification email is supported. New subscription, renewal failed, membership expired, new booking, etc. Point those recipient emails at Dash Dolphin and you will get a text on each event. Failed renewal alerts are especially useful so you can call before the customer churns.

Yes. Inside Dash Dolphin you can route new orders to your fulfillment lead, customer inquiries to your support rep, and high value orders to the owner. Per recipient phone numbers, schedules, and on call rotations are all configurable. WooCommerce sends the email, Dash Dolphin handles the routing.

Yes, 14 days free. For WooCommerce stores the trial is a quick way to see whether texting your team on new orders speeds up fulfillment or shortens the time to first contact on inquiry forms.

Your next customer is filling out your form right now.

The only question is whether you’ll know in 5 seconds, or 5 hours.

14-day free trial. 60 day money-back guarantee